SHIPPING POLICY

**HOLIDAY SHIPPING**

The last day to place your order for guaranteed delivery by Christmas is December 7th for Made-To-Order items and December 11th for Ready-To-Ship items. Please expect longer than normal turn around times this holiday season. The current processing time is 5-7 business days.   

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**SHIPPING DETAILS**

I currently ship within the United States. If you'd like to place an order outside the US, please message me and I will work with you on a case-by-case basis. 

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• $3.5 Flat Rate Shipping to all US destinations for orders under $40  //  No code required

• Free Shipping on orders $40+  //  No code required

• Free Contactless Local Pick Up available  //  Select option at checkout

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Packages will be delivered via USPS First Class Mail. Unless otherwise noted, ready-to-ship items will be processed within 1-3 business days and made-to-order items will be processed within 3-7 business days. Your package should be delivered within 1-2 weeks of placing your order. Please understand that due to the impact of COVID-19 on USPS, shipping times may be longer than usual.

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I am not liable once the package is transferred to the carrier. Please make sure you provide the correct shipping address. I will ship to the address provided at checkout and am not responsible for lost, damaged, stolen, or delayed packages or delivery errors. If you would like to purchase insurance, please contact me before purchasing.

RETURN & EXCHANGE POLICY

I hope you loved what you ordered! Just in case you changed your mind or something wasn't right - please message me and I will do my very best to make sure you and your little ones are happy. 

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• If you'd like to return an item, contact me within 3 days of delivery and please ship items back within 7 days of delivery.

• Shipping costs will not be refunded and will be deducted from the refund.

• Custom or personalized orders cannot be returned.

• Final sale or clearance items cannot be returned.

• Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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TAXES

Applicable taxes will be applied at checkout.

• Clothing (ex. bibs, hats, shoes) is non-taxable in PA.

• For items such as loveys that are taxable, PA residents will be charged 6% PA sales tax and Allegheny county residents will be charged 7% sales tax.

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