
SHIPPING POLICY
SHIPPING DETAILS
I currently ship within the United States. If you'd like to place an order outside the US, please message me and I will work with you to make international orders possible!
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Low $5.99 Flat Rate Shipping to all US destinations for orders under $75 // No code required
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Free Shipping on orders over $75 // No code required
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Free Contactless Local Pick Up available in Glenshaw, PA // Select option at checkout
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Ready-to-ship items are currently processed in 2-5 business days, and made-to-order items are processed in 3-7 business days. Your package should be delivered within 1-2 weeks of placing your order.
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Unless otherwise noted, your order will be delivered via USPS First Class Mail, which usually takes 3-5 business days for delivery.
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I am not liable once the package is transferred to the carrier. Please make sure you provide the correct shipping address. I will ship to the address provided at checkout and am not responsible for lost, damaged, stolen, or delayed packages or delivery errors.
RETURN & EXCHANGE POLICY
I hope you loved what you ordered! Just in case you changed your mind or something wasn't right - please message me and I will do my very best to make sure you and your little ones are happy.
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RETURN POLICY
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If you'd like to return an item, contact me within 3 days of delivery and please ship items back within 7 days of delivery.
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Shipping costs will not be refunded and will be deducted from the refund.
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Custom or personalized orders and gift cards cannot be returned.
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Final sale or clearance items cannot be returned.
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Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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EXCHANGE POLICY
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We accept one exchange per order. Only items that are unused, unwashed, undamaged, and with the labels attached to the product, can be returned.
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If you'd like to exchange an item, please contact me within 3 days of delivery and ship items back within 7 days of delivery. (We recommend USPS First Class Package that includes tracking info).
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Custom or personalized orders and gift cards cannot be exchanged.
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Final sale or clearance items cannot be exchanged.
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Customers are responsible for return shipping costs as well as the additional shipping cost of the new item, if applicable.
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Upon receipt of the return, a store credit promo code will be provided, which could be applied to the new order
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If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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Please refer to the Size Chart to avoid potential exchanges or Contact Us if you have any questions prior to make your purchase.
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TAXES
Applicable taxes will be applied at checkout.
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Clothing (ex. bibs, hats, shoes) is non-taxable in PA.
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For items such as loveys that are taxable, PA residents will be charged 6% PA sales tax and Allegheny county residents will be charged 7% sales tax.
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