Frequently asked questions
I'm interesting in a particular design/size - will you make a custom product for me?
I love custom orders and can't wait to work with you to create a one-of-a-kind gift! Simply message me through the Contact Page or email me at firstname.lastname@example.org to get in touch!
Is my product machine washable?
All of my products except for hair bows and bow ties are machine washable and dryable. I recommend washing on cold and tumble dry on low or line dry to extend the longevity of the products.
I live in Pittsburgh - do you offer local pick up?
Yes, I offer free local contactless pick up. Please select this option at check out and if you have any questions, please feel to reach out to me through the Contact Page or leave me a note during check out.
How do I adjust the ankle size around the stay-on shoes?
A knot is hidden inside the casing of the shoe. Simply untie and retie to adjust for a tailored fit. A safety pin could help get the knot loose. Hide the knot back in the casing and you're good to go!
How can we place a wholesale order with you?
Thank you so much for your interest in carrying Waku Waku Baby goods in your store! I'm always looking for boutique gift shops to partner with and look forward to working with you! Please reach out to me through email (email@example.com) or the Contact Page to get the conversation started!
Do you offer gift wrap or a handwritten note?
Yes and yes! I package all of my orders as if they are gifts with red and white twine. I would absolutely love to include a handwritten note to your recipient as well (no extra charge) - please leave me a note at checkout!
What payment methods do you accept?
I accept the following payment methods: